Alert1 Medical Alert Systems vs. Rescue Alert vs. Lifestation vs. MobileHelp: Medical Alert Companies Reviewed
Auto Beauty Business Culture Dieting DIY Events Fashion Finance Food Freelancing Gardening Health Hobbies Home Internet Jobs Law Local Media Men's Health Mobile Nutrition Parenting Pets Pregnancy Products Psychology Real Estate Relationships Science Seniors Sports Technology Travel Wellness Women's Health
Medical Devices & Equipment Rankings Q&A Coupons Reviews Comparison Grid Directory Articles
Ask a Question about Medical Devices & Equipment

Alert1 Medical Alert Systems vs. Rescue Alert vs. Lifestation vs. MobileHelp: Medical Alert Companies Reviewed

Alert1 Medical Alert Systems carries the most medical alert products and plans to choose from. Their monitoring center has emergency responders that speak 190 languages. Rescue Alert in-home products have a range of up to 1000 feet, which is about the maximum for in-home medical alert system. With Rescue Alert, you can purchase the equipment outright and only pay the monthly monitoring cost. Lifestation has some of the lowest prices for medical alert systems and their call center is CSAA certified and UL listed. MobileHelp does not require a landline or a cellular plan with any of their medical alert systems.
Covered in this report
Alert1 offers the most products and plans to choose from.
There responders speak 190 different languages.
Best for: Customers interested in a medical alert device with the most choices available.
Rescue Alert — Best Features
Has a range of 600 to 1000 feet, which is about the best range available.
They offer the most payment plan choices.
Best for: Customers that would like a choice of purchasing the equipment and only paying for the monitoring service.
Lifestation — Best Features
Their call center is CSAA (Central Station Alarm Association) certified and UL listed.
Caregivers or family members will receive an automatic email whenever a loved one has an emergency, tests the system, or has any other issues with the device.
Best for: Customers that are looking a medical alert device at affordable prices.
Best deal: $3 Off Any Monthly Plan - [activate coupon]
MobileHelp — Best Features
With their products, you do not need a landline phone or a cellular plan.
MobileHelp also offers products that monitor vitals like blood pressure and weight.
Best for: Customers that want a simple to use medical alert system for home and away.
Review

Alert1 Medical Alert Systems

Alert1 Medical Alert Systems was founded in 1988. They are a medical alert monitoring service company that helps seniors live an independent and safe life. They have been in business almost 30 years delivering high quality medical alert products, medical monitoring, and customer care. They are recommended by Consumer Affairs and rated A+ by the Better Business Bureau.

Alert1 Medical Alert Systems Products and Features

Alert1 Medical Alert Systems sells five different medical alert devices, each with different features. With five different medical alert systems to choose from, it is not always an easy decision. Looking at a listing of each medical alert plan features will help you decide which one is best for your situation.

Mobile + Home Fall Detection

This medical alert device will detect someone falling and automatically calls their command center. The GPS locator in the device will get help to you right away, no matter where you are. All of the following plans include 24/7 US based emergency monitoring. This device includes:

  • Built-in GPS technology
  • Advanced fall detection technology
  • Speaker and microphone that allows 2-way communication
  • Additional pendants for use as a necklace or wristband at home
  • 24/7 US based emergency monitoring
  • Unlimited button pushes

Mobile Fall Detection

At the store, walking around the block or anywhere, this device will sense a fall no matter where you are at, even if you are unable to press the button. The GPS locator features will send help to you, even if you do not know where you are, anywhere in the United States, using GPS, and a cellular network. Features include:

  • Fall detection sensor
  • Speaker and microphone that allows 2-way communication
  • Built-in GPS technology
  • Personalized responders
  • Automatically detects falls and will automatically place a call even if you cannot press the button.

Mobile Medical Alert Device

Feel free to go wherever you like to, without worry. The built in locator allows 911 responders to know exactly where you are, anywhere in the United States using GPS and a cellular network.

  • Built-in locator technology
  • Personalized responders
  • Unlimited button pushes
  • Speaker and microphone built into the push button

Fall Detection Medical Alert Device

Using the latest motion detection technology, their fall detection medical alert device will place an emergency call when it senses a fall, even if you cannot press the button. This device is for in-home use that uses a landline phone, DSL or VOIP. The device also has a 100% waterproof pushbutton and is perfect for use in the shower or bathtub. This device has a 400 foot radius coverage area.

Home Medical Alert Device

The Alert1 in-home device plugs into a phone jack and an electrical outlet and comes with a 100% waterproof pushbutton. The medical alert button has a 600 foot radius coverage area.

Alert1 Medical Alert Systems Company Features

  • They use 2 fully certified command centers that are CSAA Five Diamond Certified.
  • All calls are answered and handled in the United States.
  • They use multiple locations for fast response time.
  • Responders speak 190 different languages.

Alert1 Medical Alert Systems Prices

The following is a comparison of Alert1 Medical Alert Systems plan features and prices.

All of their plans include the following features:

  • 24/7 command center monitoring and protection
  • Unlimited button pushes
  • Works in and around the home
  • Call 911, family or friends

 

Home

Fall Detection

Mobile

Mobile + Fall Detection

Home + Mobile + Fall Detection

Advanced pay discounts / month

$29.95

$35.95

$49.95

$49.95

$59.95

 Monthly plan

$39.95

$45.95

$59.95

$59.95

$69.95

Works on the go

   

Yes

Yes

Yes

Fall detection

 

Yes

 

Yes

Yes

3 help buttons included

       

Yes

More Products

Alert1 Medical Alert Systems also carries the following products:

  • Hanging lock boxes that are shatter proof and holds up to 5 keys
  • Medical ID bracelets and necklaces
  • Medication dispensers
  • Accessories

Alert1 Medical Alert Systems Guarantee

Alert1 Medical Alert Systems has a 30 day guarantee that states, if within the first 30 days of your service you have tested your medical alert, connected to the Command Center, and decide you aren't happy with it, you can get a refund. The conditions of the refund states that you must have the annual plan and return the device in original condition within 30 days of receipt of the product. You cannot get a refund after 30 days. Customers pay shipping when returning the product to their Pennsylvania office.

Rescue Alert

Located in South Jordan, Utah, Rescue Alert is a family owned business that got its start in 1981, and has been selling medical monitoring services and devices since 1986. Their communication center is staffed with fully trained and certified EMD professionals and they are trained in triage over the phone and dispatch help quickly. Rescue Alert have been evaluated and accredited by the Medical Alert Monitoring Association.

Rescue Alert Products and Features

Rescue Alert carries numerous medial alert products, each with different features that give seniors and families piece of mind.

MXD Landline Base Unit

This product is for use in the home with the following features:

  • Compatible with traditional telephone systems, VOIP, and cable.
  • Voice prompts
  • Increased speed and accuracy
  • Clear two-way voice communication

MXD3G Cellular Base Unit

For in-home use with the following features:

  • AT&T 3G cellular network connection
  • Voice prompts
  • Increased speed and accuracy
  • Clear two-way voice communication

Rescue Alert GPS

This is their mobile on-the-go medical alert system that has the following features;

  • AT&T 3G cellular network connection
  • Uses GPS technology
  • 48+ hours of backup battery power
  • Always monitored by EMD certified dispatcher
  • Superior speaker and microphone quality

myActive Alert

This product is an automatic fall detection pendant with the following features:

  • Automatic fall detection technology
  • Calls for help if you’re unable to push the help button
  • Has a range of 600 to 1000 feet
  • Water resistant
  • myActive Alert costs an additional $10 per month.

Rescue Alert Plans and Prices

Rescue Alert has several pricing plans to choose from. Customers can pay by the month, the quarter, annually or buy the equipment and pay only for the monitoring. Their prices are as follows:

MXD Landline Base Unit

This package comes with the MXD base unit, personal help button, 24/7 monitoring service and a free gift of a lock box or a second personal help button.

  • Monthly rental - $32.95 / month
  • Quarterly rental - $29.95 / month ($89.85 quarterly)
  • Annual rental - $27.95 / month (335.40 annually)
  • Purchase the equipment for $199 for new equipment and $15.95 per month for monitoring

MXD3G Cellular Base Unit

This package includes the MXD3G base unit, personal help button, 24/7 monitoring service and a free gift of a lock box or a second personal help button.

  • Monthly rental - $42.95 / month
  • Quarterly - $39.95 / month ($119.85 per quarter)
  • Annual - $37.95 / month ($455.40 annually)
  • Purchase the equipment for $299 and pay $25.95 per month for the monitoring service

Rescue Alert GPS

The Rescue Alert GPS package includes a carrying case with a belt clip, necklace lanyard, charging cradle, USB charger, 24/7 monitoring and a free lock box.

  • Monthly rental - $44.95 / month
  • Quarterly - $39.95 / month ($119.85 quarterly)
  • Annual - $37.95 / month ($455.40 annually)

Rescue Alert Guarantee

The Rescue Alert website makes no mention of any kind of satisfaction guarantee.

Lifestation

Lifestation has been in business of medical alert monitoring since 1977, helping seniors live safe and independent lives. Their equipment and their monitoring center are both UL listed. Lifestation has been rated A+ by the Better Business Bureau.

How Lifestation Works

When you press the button, you will be connected to a Lifestation care specialist. They will then contact emergency services and also contact family or friends and stay on the line with you until help arrives.

The medical alarm button can be worn as a wrist band or around the neck. The medical alert equipment includes speaker and voice communications so that you can communicate with the care specialists. If you are unable to speak, the Lifestation monitoring center will immediately follow your personalized emergency action plan, contacted everyone you listed in the order that you listed them.

Lifestation also has an added helpful feature. Caregivers or family members will receive an automatic email whenever a loved one has an emergency, tests the system, or has any other issues with the device.

Lifestation Products and Features

Lifestation has products for both in-home use and when you are away from home. Lifestation manages and owns its own monitoring center. Their specialists complete a 6-week training program and must pass a review process. Their call center is CSAA (Central Station Alarm Association) certified and UL listed. They sell 4 different packages.

  • The At Home package works with a regular landline telephone. If you do not have a regular landline, you can use VOIP (voice over internet protocol).
  • The At Home Plus package can work even if you do not have a traditional phone using a cellular system.
  • Mobile with GPS is perfect when out and about, walking around the block or even working in the yard. The GPS will know exactly where you are if you have to push the emergency button.
  • Fall detection is available as an add-on with all of their systems. The fall detection unit will notify Lifestation when it detects someone has fallen.

There are no long term contracts, hidden fees, or deposits. They offer free shipping and you can cancel at any time, but there are no refunds for amounts that have been prepaid ahead of time.

Lifestation Prices

Lifestation only gives the price for their At Home package, for the premium add-ons, or At Home Plus, you will have to call the company for a quote. The At Home prices are:

  • Annually - $25.95 per month
  • Quarterly - $27.95 / month
  • Monthly - $29.95 / month

Lifestation Coupons

MobileHelp

Located in Boca Raton, Florida, MobileHelp was founded in 2006. They use a combination of GPS and cellular technology to get emergency care to seniors when and if they should need it. They are rated an A+ by the Better Business Bureau.

MobileHelp Medical Alert Features

MobileHelp medical alert products are easy to use and have these features.

  • No hidden fees
  • No landline phone or cellular contract required to use their medical alert products
  • No long term contracts
  • No equipment to purchase
  • Free activation
  • Free customer service and support
  • Free ground shipping on most products
  • Flexible payment options
  • U.S. based 24/7 monitoring

MobileHelp offers several packages to choose from.

  • MobileHelp Classic: This is their traditional medical alert monitoring system for in-home use. This system comes with the base station and a choice of two waterproof wrist buttons or pendants. You can add an automatic fall detection unit for $10.
  • Mobile Help Duo: A complete medical alert system that works at home, around the home or away from home. The MobileHelp Duo comes with a base station, mobile device button, mobile device pouch, cradle charger, and waterproof wrist button and or neck pendant.
  • MobileHelp Solo: This product works in the home or away from the home, and comes with a cradle charger, mobile device button, and choice of two waterproof wrist buttons and or neck pendants.

MobileHelp also carries vitals monitoring products that along with medical alerts also monitor blood pressure, weight and more.

MobileHelp Prices

MobileHelp shows many types of discounts on their website, this is a current list of their prices.

  • MobileHelp Classic - $29.95 per month or $324.40 annually
  • Mobile Help Duo - $41.95 per month or $393.40 annually
  • MobileHelp Solo - $37.95 per month or $360.40 annually

MobileHelp includes a 30-day risk free trial period.

Additional Information
Lifestation
Lifestation Coupon Code: LISP3 - $3 Off Any Monthly Plan - Activate
Need an answer?
Get insightful answers from community-recommended
experts
in Medical Devices & Equipment on Knoji.
Would you recommend this author as an expert in ?
You have 0 recommendations remaining to grant today.
Comments (0)
ABOUT THIS CONSUMER REPORT
RELATED ARTICLES
RELATED CATEGORIES